dmCRM (Online Customer Relations Management Software)
For all businesses the sharing of customer data can be difficult, and especially difficult for external sales and technical personnel. Giving access to realtime customer data to all staff results in the company becoming more efficient and gives a customer calling in greater confidence to place their business with your organisation.
dmCRM has been designed using the same engine that is to be found in dmBMS and therefore comes with many of it features and benefits, including being accessible from anywhere in the world 24 hours a day, customisable to your requirements, this includes reports, data entry forms, scheduling and communications options.
dmCRM will enable you to keep in touch with your customers and with its advanced scheduling functionality, you can set alarms for calls, meetings and to do lists. Mail merge is built into Curo enabling you to write to any and all customers within the system. All mail merge forms can be customised to your requirements.
dmCRM features:
- Unlimited users
- Mail merge and scheduling
- Fully customisable to the way in which your company works
- Google Maps integration
- Post code checker module
- Instant chat module
- Notification module
- Security separation, different access for different ranks within the company, keeping your data safe
- Online back-up facility
- Full support and maintenance including upgrades, telephone, email and remote dial in support on a yearly bases.
- Up to five days on site, configuration and set-up, including import and export of data from existing system to Procuro.
- Full training for your staff and management, including report writing.
- Dedicated server for running the system, including 99% uptime guarantee and 1-hour fix SLA.
To obtain a full demonstration of this revolutionary CRM programme please contact us by email at sales@design-monkey.co.uk or call us on 0845 053 1156.